FAQ’s
INDcool is a One Stop Solution for your Home Appliance Needs.
Yes! INDcool Appliances are made up of 100% Indian Copper.
Yes! INDcool is a Company which is solely based in India and manufactures Indian Products. It also promotes “MAKE IN INDIA” programme.
Payments
INDcool delivers CASH ON DELIVERY SERVICE as well as accepts ALL PAYMENT GATEWAYS.
Yes! We charge Sales Tax on all products to contribute for Nation Building as well as it is mandatory to charge Sales Tax as per Indian Government norms.
Shipping & Returns
You can reach us at our Toll Free: 1800119515 and book your Returning Slot. You can return your Product within 2 days after you receive the Confirmation of your Product’s Delivery.
You can get your Refund within 48 Hours after receiving your Return Consignment.
Once your Delivery has been initiated, you cannot Cancel the Product’s Delivery. The Product’s Cancellation has to take place within 6 hours after placing the order. You can request the Replacement within 2 hours of Receiving the Product’s Delivery.
You can reach us at our Toll Free: 1800119515 or Call us at: 9213945441 or 01204977980. You can also mail us at- careindcool@gmail.com. We are available within our Working Hours.
Once we receive the returned goods in unused condition, the refund shall be initiated within 5 Days from the date of receipt of the goods.