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Return & Refund Policy
At IndCool.in, we strive to provide you with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Return Policy
Returns are accepted within 5 working days from the date of delivery.
The product must be unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact our customer support team with your order details and reason for return.
The product must be unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact our customer support team with your order details and reason for return.
Refund Policy
We offer refunds in the following cases:
- Damaged Product: If the product is damaged during transit, please report it within 24 hours of delivery with clear images of the damaged item.
- Incorrect or Different Product Received: If you receive a different product from what you ordered, please notify us within 5 working days for a replacement or refund.
Refund Process
Once we receive and inspect the returned product, we will process your refund within 7-10 working days.
The refund will be credited to your original payment method.
Shipping charges are non-refundable.
The refund will be credited to your original payment method.
Shipping charges are non-refundable.
For any queries or assistance, feel free to contact our customer support team at support@indcool.in.
