At IndCool.in, we strive to provide you with high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns are accepted within 5 working days from the date of delivery.

The product must be unused, in its original packaging, and in the same condition as received.

To initiate a return, please contact our customer support team with your order details and reason for return.

We offer refunds in the following cases:

• Damaged Product: If the product is damaged during transit, please report it within 24 hours of delivery with clear images of the damaged item.
• Incorrect or Different Product Received: If you receive a different product from what you ordered, please notify us within 5 working days for a replacement or refund.

Once we receive and inspect the returned product, we will process your refund within 7-10 working days.

The refund will be credited to your original payment method.

Shipping charges are non-refundable.

For any queries or assistance, feel free to contact our customer support team at support@indcool.in.